Haunted Real Estate: Privacy Policy
Last updated 10 November 2026.
Haunted Real Estate is made by Gloam Games ("we", "us"). This explains what the game collects, why, and how to turn it off. In short: anonymous gameplay statistics and crash reports, no personal details, and you can switch it off.
What the game sends
Nothing is sent until you choose "I agree" on the Terms of Play screen. After that, the game sends:
- Gameplay events, for example "bought 10 Creaky Floorboards", "sold the Cottage after 24 minutes", screens viewed, settings changed, and periodic progress snapshots (Fright, Ectoplasm, play time).
- Device and game details: game version, operating system and version, processor name, memory size, graphics card name, screen size, language setting, and whether you play with a mouse, keyboard or controller.
- Crash and error reports: a description of the error and, after a crash, the last lines of the game's log file. File paths are cleaned of your computer's user name before sending.
- A random ID created by the game on your computer, so a player's sessions can be grouped together. It is not linked to your name, email, Steam account or anything else about you.
What is never sent
Your name, email address, Steam account, files on your computer, or anything you type.
Where it goes
Statistics are sent to PostHog, an analytics service, and stored on PostHog's servers in the United States. As with any internet connection, PostHog receives your IP address, but we have set PostHog to discard IP addresses rather than store them.
Why, and on what basis
Only to understand how the game is played (where players get stuck, how long a house takes to sell, what crashes) so it can be balanced, fixed and improved. Statistics are never sold or used for advertising. For players in the EU and UK, the legal basis is our legitimate interest in improving the game. Because you can switch statistics off at any time, you stay in control.
How long it's kept
30 days, after which it is deleted automatically.
Turning it off
Statistics are on by default. To stop them, press Esc (or Start on a controller) and switch off Share anonymous statistics. Nothing more is sent, and any statistics not yet sent are deleted.
Your rights
You can ask us to show you, or delete, the statistics linked to your copy of the game. Email support@gloamgames.com with your anonymous ID, which is shown at the bottom of the Settings screen. Without that ID we can't tell which statistics are yours, because we don't know who you are.
Other connections the game makes
- Time check: to calculate offline earnings fairly, the game asks gloamgames.com for the current time. This standard web request sends no personal data.
- Updates: copies downloaded from gloamgames.com (Windows and Linux) check gloamgames.com for new versions when they start. This sends no personal data.
Children
The game isn't directed at children under 13, and we don't knowingly collect personal information from anyone.
Changes
If this policy changes in a way that matters, the game will ask you to agree to the Terms of Play again.